Conferencing Basics

What is conferencing?

What is inbound conferencing?
What is outbound conferencing?
How can I record a conference call?

What is full participant conferencing?

What is observer/listener only participant conferencing?
 

 

Setting Up a Conference

How do I set up a conference?

 

 

Joining a Conference

How do I join a conference?


 


 

 

Conferencing Basics

• What is conferencing?

 

In a conference call, multiple callers can are connected to each other through a 'meeting room'. You can create or join a conference room so that callers can join and be able to speak and listen at the same time.
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• What is inbound conferencing?


When you establish a conference room, inbound conferencing means parties can call your virtual number to join your conference call.
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• What is outbound conferencing?
 

After you establish a conference room, you can call other parties and join them to the conference. For details on outbound conferencing, please call us.

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• How can I record a conference call?

 

Before you establish a conference in the conference menu, you are given the option to start a normal conference or a recorded conference. If you choose to record the conference, your conference will be recorded and the recorded conversation will be sent to your voicemail in a .wav file.
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• What is full participant conferencing?

 

As a full participant in a conference call, you can both listen and speak.
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• What is observer/listener only participant conferencing?


As a observer/listener only participant in a conference call, you can only listen. Anything you say will not be heard by other parties in the conference call.

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Setting Up a Conference

• How do I set up a conference?


To set up a conference:

  1. Call your virtual number.

  2. Press * and your passcode to access the main menu.

  3. Press 64 to access the conference menu.

  4. Press 4 to establish an inbound conference.
    or Press 5 to establish and record an inbound conference.

Now that the conference is established, other parties can call your virtual number to join your conference call.

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Joining a Conference

• How do I join a conference?

 

After you establish a conference call, parties can call your virtual number to join your conference call. After parties call your virtual number, during your greeting, parties need to press your conference code to join your conference. For more information on conference code, please refer to How do I set up a conference?
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