What are notification/message alerts?

 

Notifications will notify you when new messages arrive for you. You can be notified via your pager, email address, and/or a phone call using your voicemail settings or to a phone number that you specify. You can also specify the types of messages to be notified about. For example, you may want to be paged when you receive a phone or a fax message, but not when you receive an email.
                                                                          Back
 

 

How can I get notified via phone?

        1. Click on the 'Settings' tab.
        2. Click on 'Notification by Phone' from the menu right below.
        3. Check the 'Active' box.
        4. Enter the phone number you wish to be notified at.
        5. Select a caller ID to be sent when you receive the notification.
        6. Enter how long you want our system to try notifying.
        7. Under the 'Day and Time Frame' section:
        8. Specify when you would like to receive notifications at this number.
        9. Click on 'Save'.

If you need more than the three provided notifications, please call us to set up more.
                                                                                      Back

 

How can I get notified via pager?

If you use a pager and wish to be notified to it, please call us and let us know.
                                                                                      Back

 

How can I get notified via email?


       
1. Click on the 'Settings' tab.
        2. Click on 'Notification by Email/Text' from the menu right below.
        3. Check the 'Active' box in one of the 'Email Delivery Service' boxes.

        4. Type in your Email address

        5. Select the options you want to be notified for. (you can select multiple options)
        6. Click on 'Save'.
                                              Back
 

 

How can I get notified via STS (text messaging)?


       
1. Click on the 'Settings' tab.
        2. Click on 'Notification by Email/Text' from the menu right below.
        3. Check the 'Active' box in 'Mobile Text Message Notification' box on the very right.

        4. Type in your cellphone number
        5. Select the options you want to be notified for. (you can select multiple options)
        6. Click on 'Save'.
                                               Back
 

 

How can I set notifications by phone?


To turn on/off or make changes to your notifications settings, call your virtual number, * and passcode, and anytime during the menu, press:

       

Notif. #1 Notif. #2 Notif. #3  
*341 *342 *343 Turn ON/OFF notification
*3414 *3424 *3434 Change pager/phone number
*341 *342 *343 Set time and message type

                                                                                      Back