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Live Operator
ReachME Live Operator

Choose a personal touch

Answer with your company name

Screen Your Calls

Instantly Sound like a Large Professional Business

Never miss an important call


  No Commitment or Contract

  Instant Setup, No Contract and No equipment to buy

 

Any questions? Chat with one of our customer service representatives or send an instant message

 

Live Operator
During business hours our operators can answer the calls with your company name and the callers can ask to be transferred to any department or person. Our operator can transfer the caller to one or more phone numbers or to a voicemail to take a message. With ReachME live operator service, your callers can be transferred live, to anywhere in the world. You will always be connected to your customers, where ever you and your staff's current location resides.

A live operator can forward your calls to any of your destination numbers or your callers can leave a message. The operator will type the message and deliver it to your voicemail, pager, fax, or email. If you operate a small company, you can seem like a big company by having a professional live operator that will answer all of your calls.

Plans / Features OP 20 OP 20 TF OP 100 OP 100 TF OP UL 1 OP 200 TF
Monthly Price  $24.95 /Month  $29.95 /Month $49.95 /Month $69.95 /Month $99.95 /Month $129.95 /Month
Professional team answers each call with a personalized greeting,
Monday - Friday, 8:00am - 5:00pm PST (except holidays)
Included Included Included Included Included Included
Number Included Local Number Toll-Free Number Local Number Toll-Free Number Local Number Toll-Free Number
Included Roll-Over Operator Answers /month 20 20 100 100 Unlimited 200
One-time Setup Fee $35 $35 $35 $35 $35 $35
Monthly Roll-Over Minutes for Toll-Free and Transfers outside of Southern California 150 minutes for $5 /Month 150 /Month 150 minutes for
$5 /Month
500 /Month 150 minutes for $5 /Month 1000 /Month
Additional minutes Minute Packs Minute Packs Minute Packs Minute Packs Minute Packs Minute Packs
Virtual Extensions 30 /Mailbox 30 /Mailbox 30 /Mailbox 30 /Mailbox 30 /Mailbox 30 /Mailbox
Number of Mailboxes 0 0 3 3 7 7
Additional Mailboxes $5 /Month $5 /Month $5 /Month $5 /Month $5 /Month $5 /Month
Concurrent Calls 1 5 1 6 1 7
Additional Concurrent Calls $10 /month $10 /month $10 /month $10 /month $79.95 /Month $10 /month
Take Typed Message One Included.
Have both for $5 /month
One Included.
Have both for $5 /month
One Included.
Have both for
$5 /month
One Included.
Have both for
$5 /month
Included Included
Unlimited Live Call Transfer, Screen, Forwarding anywhere in Southern California Included Included
Change Operator Greeting Script after first 60 days $10 /Change $10 /Change $10 /Change $10 /Change $10 /Change $10 /Change
Additional Operator Answers 79¢ /answer
or
$25 for 50 or $39 for 100 Answers
79¢ /answer
or
$25 for 50 or $39 for 100 Answers
79¢ /answer
or
$25 for 50 or $39
for 100 Answers
79¢ /answer
or
$25 for 50 or $39
for 100 Answers
Unlimited 79¢ /answer
or
$25 for 50 or $39
for 100 Answers
Dedicated Fax number $5.00 /Month $5.00 /Month $5.00 /Month $5.00 /Month Included Included
Auto Attendant for After Hours Answering Included Included Included Included Included Included
Voicemail Included Included Included Included Included Included
Voicemail to Email Included Included Included Included Included Included
Messages by Text Included Included Included Included Included Included
Press a key for Operator Included Included Included Included Included Included
Operator return after no answer Included Included Included Included Included Included
Transfer white list Included Included Included Included Included Included
Transfer to Multiple Persons/Departments Included Included Included Included Included Included
Write your own script that our live operators will read to all of your callers Included Included Included Included Included Included
Record the conversation of transferred calls Included Included Included Included Included Included
Bypass Operator for blocked calls Included Included Included Included Included Included
Bypass Operator for toll free calls Included Included Included Included Included Included
Date and time specification for when the operator will answer Included Included Included Included Included Included
Fax Receive and Fax to Email Included Included Included Included Included Included
Includes all ReachME Virtual Office Features:
Fax Send and Receive, Auto Attendant, Call Conferencing, Call Broadcasting, Fax and Message to Email, SMS Text message Notification and delivery, Intercom, Receive Caller-ID and Caller Name, Send any CallerID with each call, Call Screening, Record Conversation and many more...
ReachME Live Operator Benefits
ReachME Live Operator is one of our most popular features of our service for businesses, and it’s quite simple. We set up your account with a live person to answer your calls and we answer with your business name using a simple greeting. When the caller asks for you, a department, or any of your associates if you have multiple transfers, we transfer the call according to whomever your client wishes to speak with at their home, office or cell phone during business hours. Or, at your request, we can transfer the caller to your voicemail to leave a message.

Simulate ringing before voicemail
If you choose to send the caller to your voicemail to take a message instead of transferring to you, ReachME Virtual Office can generate imitation ringing tones before your voicemail answers so the caller will think they have been transferred to your desk but you were not available and will get your voicemail and personal greeting.

Inbound Call Filter
You can specify only certain callers to be answered by Live Operator or exclude certain callers from reaching the operator.

Custom greeting before operator answers
You can have a custom announcement before our operator answers the call. For example: "Thank you for calling ReachME dot com, United Voicemail, please hold for the next available representative".

Operator Call Screening
Your ReachME operator can screen your calls from Telemarketers or any unwanted calls.

 
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