There are a number of potential benefits to providing a toll-free number for your customers. The most obvious benefit is that it provides a way for customers to contact your company at no cost to themselves. It also gives your company a certain amount of credibility because it tells the customer that you take customer service seriously.

Some businesses benefit more from a toll-free number than others. For companies that are involved in high volume sales via the internet or catalog mailings, a toll-free number is a must. Toll-free numbers provide a nice benefit for businesses whose products require a significant amount of technical or follow-up assistance.

Consumers like toll free numbers
Because they're free to call, customers are more likely to call you if you provide a toll free number. As such, you'll find much higher response rates to your marketing initiatives when you offer a toll free number.

Companies like toll free numbers
Because they are portable and they create a more national presence and they have additional capabilities in terms of reporting and routing that local numbers don't have. Another major reason for their popularity is that they have dropped so dramatically in price and ease of use. When they were first introduced they were expensive and hard to get. But now they are so cheap and simple to set up that even the smallest part time business or residential user, almost can't afford not to use one.

Create a big company image
Toll free numbers create a strong corporate image. Give your customers a toll free number and they'll be impressed. They'll never know that you are running your business out of your home office!

You can expand your marketing reach
Toll free numbers give you a national presence. These days, if you want to market outside your local area, you pretty much have to offer a toll free number to be credible.

Pay as your grow
Another benefit for smaller start up businesses is that you only have to pay for the usage or calls to your toll free number. If nobody calls, there's no charge. Your bills will only increase as your business grows.

You can get a vanity number
A "vanity" number is a toll-free telephone number that spells your company's name or a related word that you choose. If you sell widgets, for example, 1-800 WIDGETS has a nice ring to it (no pun intended again!) and is likely to generate many more calls than say, 1-800-292-0107. To find out whether a specific toll-free vanity number is available, contact us and we will check.