Phone Access

• Service access instructions by phone

 

Account Administration

• Account management

• Activity and usage reports
 • Trial accounts

 

Voicemail and Fax Features

• Voicemail basics
• Fax basics

• Composing a fax

• Forwarding a fax

• Fax-on-Demand

 

Transfer and Forwarding

• Transfer and forwarding basics
 • Setting up
• Find-Me/Follow-Me

• Call screening

 

Notifications (Message Alerts)

• What are notifications?

• How can I get notified via phone?

• How can I get notified via pager?

• How can I get notified via email?
• How can I get notified via text messaging?
• How can I set notifications by phone?

 

Extension and Menu Options

• What is extension and menu options?
 • How can I customize my menu options?

 

Call Broadcasting

• Call broadcast basics
 • Set up and delivery

 

Dial-Out

• Dial-Out basics

• Making calls

 

Conferencing

• Conferencing basics
 • Setting up a conference
 • Joining a conference

 

Live Operator/Auto Attendant

• What is Live Operator/Auto Attendant?
• How do I set up the live operator feature?